Assessment

The Weinberg Memorial Library is committed to continual assessment and improvement of Library services.

MISO

Measuring Information Service Outcomes (MISO) is a web-based quantitative survey that measures how faculty, students, and staff view library and computing services in higher education. The MISO Survey provides information on:

  • the services and resources that are important to users
  • how successfully services and resources are delivered
  • the effectiveness of communications about services and resources
  • users' skill with software and databases
  • additional skills that users want to develop and the preferred manner of acquiring them
  • software and hardware tools used by faculty, students and staff
  • benchmarks for delivery of library and computing services

2018

The Information Technology Division and the Library administered the MISO survey to all University students, staff, and faculty from February 22 to March 9, 2018. Data on Computing Services and Library Services are combined in the survey. Library comments were parsed out into a chart, and comments about the survey itself while noted, were removed. Likewise, any comments where individual faculty or staff were identifiable were also noted and removed. The chart of comments about the Library appears below, including our responses/plans for action.

2018 MISO Survey Comments with Library Responses

2015

The Information Technology Division and the Library administered the MISO survey to a sample of students and to all faculty and staff in February to March, 2015. Previously, the Library used the LibQual+ ™ survey to assess user satisfaction with Library services, staff and collections. Twenty-one of the responses to the MISO survey had negative comments about the survey and its language. The Library’s responses to the remaining comments are indicated below.

2015 MISO Survey Comments with Library Responses

LibQual+™

2012

2009

2006

  • About LibQual+™ 2006
  • Click the following link to access our full results in PDF format.
  • Click the following link to access results by discipline in PDF format.
  • Click the following link to access respondent comments in PDF format.
  • Click the following link to access results for the Association of Jesuit Colleges and Universities (AJCU) in PDF format.

Information Literacy Assessment