Technology Support Center

The Technology Support Center assists all members of the University with their technology questions and requests. 

New! Duo Self Service: Two Step Duo functionality will not automatically transfer to your new phone, so you need to re-enroll your new device. To re-enroll your new device (with the same phone number),  visit duo.scranton.edu.

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Guided by the Royals Safe Together principles, we provide support in the following ways:

Our services include:

  • Assist customers in using University software, systems, networks, PCs and various other technology equipment
  • Virus scan portable media
  • Provide assistance accessing the wireless networks
  • Deliver, set up and assist users with equipment in classrooms and conference rooms
  • Support electronic equipment in mediated classrooms and conference rooms
  • Provide support for University telephone systems
  • Provide Royal Card support and services