Information Technology
Royal IT Support
Contact Us
- Division of Information Technology
Alumni Memorial Hall
The University of Scranton
Scranton, PA 18510
Phone: 570-941-6185
Fax: 570-941-6568
Wireless Network: ROYALSECURE
The wireless network provides a means of accessing the Internet without connecting to a port using an Ethernet cable. You must have a wireless network adapter installed in your laptop computer to use this service.
Four campus wireless networks are available:
- ROYALGUEST: This wireless network provides a limited set of services to campus guests. Get more information about connecting to ROYALGUEST.
- ROYALAIR: Is used to connect to ROYALSECURE or to register and connect clientless devices (such as kindle and gaming devices) to a wireless network.
- ROYALSECURE: This is our campus-wide secured wireless network. It is accessible to students, faculty and staff.
-
EDUROAM: The University of Scranton has joined eduroam, an international roaming service that provides all students, researchers, faculty and staff with secure, easy to use network/internet connectivity across member institutions. Get more information about connecting to EDUROAM.
Benefits
- This is a secure wireless network
- Available across the entire campus
- Must use University credentials to access
- Use the University's Wi-Fi to save on your phone data plan
Requirements
You must be a University student, faculty or staff to use our secure RoyalSecure wireless internet.
Everyone who wish to use the wireless network must:
- Adhere to the Peer-to-Peer File Sharing Policy
- Review and adhere to all University Computing Policies
Note: Unauthorized, open wireless devices are not permitted to maintain security. Do not attempt to configure a wireless access point in your dorm room. Periodically, buildings on campus are scanned for unauthorized wireless networks. If you are found operating a wireless access point, your network connection will be suspended.
Anyone in violation of these policies are at risk of having their university computing and network privileges revoked and/or having fines imposed.
Availability
ROYALSECURE is available to students, faculty and staff, 24 by 7 except for scheduled maintenance.
It is available in all campus indoor and outdoor areas.
Connect your Computer
You must be on our campus to connect to this network.
Step 1: Connect your computer, tablet or phone to the University's network - RoyalSecure.
Step 2: Log in with your University credentials.
Connect your Mobile Device/Tablet
Connecting an Android mobile device:
To connect your Android device, connect directly to RoyalSecure and fill in the following settings:
- EAP Method: PEAP
- Phase 2: MSCHAP-V2
- Server CA Cert: Do Not Check (this could say do not use or something similar)
- Identity: RoyalID
- Password: My.Scranton password
Be sure to leave the anonymous identity empty. If it does not connect, you might need to forget the network (along with forgetting RoyalGuest and RoyalAir) and then reboot the device. Then try the process again.
Connecting an IOS device (iPad or iPhone):
- Connect the device to RoyalAir and open Safari.
- Go to scranton.edu/wireless.
- Click the check box to Accept and click Start.
- A pop-up will ask you to Allow the download of a configuration profile. Tap Allow.
- A message will say that the profile was downloaded. Click close.
- Go back to Settings > Profile Downloaded (should be at the top). This can also be accessed by going to Settings > General > Profile.
- Tap Install in the upper right and enter your phone passcode.
- Tap Install again.
- Enter your RoyalID and tap Next.
- Enter your my.scranton password and tap Next.
- Tap Done and go back out the main settings.
- It may then automatically connect to RoyalSecure or you may need to choose Royalsecure.
You should now be connected to the University Network.