Information Technology
Royal IT Support
Contact Us
- Division of Information Technology
Alumni Memorial Hall
The University of Scranton
Scranton, PA 18510
Phone: 570-941-6185
Fax: 570-941-6568
Division of Information Technology
Contribution
The Division of Information Technology leverages technology resources to enhance our students' educational experiences. Our mission is to promote and provide technology that increases and enhances learning opportunities, not only in the classroom, but also beyond, to enrich global perspective. We promote an environment of cura personalis, where we are concerned with the development of the whole person - mind, body and spirit.
Our strength lies in our commitment to engage and collaborate with our campus community. We stay abreast of new technologies, which impacts student success and business processes. Our main objective is to understand the campus culture, and to be attentive to student, faculty and staff needs, so that we may provide direction and enhancements.
We provide technology solutions and enable business process improvements that support teaching, learning and administrative functions. We assist the University community in achieving its mission and values by being a centralized information technology resource. We deliver quality and innovative resources in a secure environment.
Core Values
We are driven by our values and a shared commitment to excellence:
- We are accountable for the services we provide.
- We engage with our campus community.
- We take pride and responsibility for our work.
- We demonstrate integrity through honesty, trust and fairness.
- We maintain our technical proficiencies.
- We embrace teamwork and collaboration.
- We foster an open working environment that promotes effective information sharing.
Information Technology Strategic Plan 2021-2024
The Information Technology Strategic Plan details organizational initiatives, priorities, and allocation of resources in response to the University's Strategic Plan.
Review the Information Technology Strategic Plan (authentication required).
Division of Information Technology Staff Listing
Carl Hurst, Associate Vice President for Information Technology and Chief Information Officer
Carl Hurst was named Associate Vice President for Information Technology and Chief Information Officer in 2022. In this role, he is responsible for the leadership and management of the strategic use of technology in support of the University’s mission and goals. He also serves as a member of the President’s Cabinet. Prior to joining the University, Mr. Hurst was the Director of Technical Infrastructure at TMG Health, Manager of Network and Desktop Infrastructure at Blue Cross on NEPA, and Manager of Windows and Desktop Server Systems at Commonwealth Telephone Enterprises. He earned his bachelor’s degree in computer science from Wilkes University.
Divisional Support
The Division of Information Technology is complimented by divisional support in the areas of IT asset and vendor relations, IT budget, and administrative assistance.
- Danielle Morse, IT Asset Management Administrator
- Karyn Salitsky, Assistant to the CIO
- Eve Walsh-Bisignani, Administrative Assistant
Information Security
- Ikram Muhammad, Information Security Engineer
Technology Support Services
Services include the Technology Support Center, Training and Communications.
- Deanna Beyrent, Manager
- Chad McCall, Technology Support Center Analyst
- Donald McCall, Technology Support Center Analyst
Client Services
Services include Desktop Management (Physical / Virtual), Computer Labs and Endpoint support (PC / Macintosh / VDI / Mobile).
- Deanna Beyrent, Manager
- Gustavo Fernandez, Client Services Analyst
- Diane Kennedy, Client Services Analyst
- Tom Kern, Field Services Technician
- Joe Kitcho, Field Services Technician
- Vince Merkel, Client Services Analyst
- Coilin Murray, Field Services Technician
- Sam Williams, Field Services Technician
Academic and Media Services
Services include Instructional Technology, Media / AV Technology, and Event Support. Staffing will collaborate with CTLE in support of teaching and learning. Additional staffing will support faculty in the classroom and event support with a 12:00 pm - 8:00 pm schedule and Saturday coverage.
- Rob Kennedy, Media and Control Systems Engineer
- Sean Lehman, Media Services Specialist
- Jason Oakey, Media Systems Engineer
- Jason Wimmer, Manager
Enterprise Application Services
Services include ERP Application Support / Reporting, ERP Development Integration, and Business Process Improvements.
- Brenda Bader, Application Developer/Integrator
- Shawn Beistline, Application Administrator
- Carol Cornell, ERP Support Analyst
- Tony Gazoo, Application Administrator
- Cindy Hricko, Business Applications Analyst
- Rose Ann Jubinski, Business Applications Analyst
- Bob Klem, Database Support Analyst
- Divyang Patel, Application Developer/Integrator
- Kyle Segan, Manager
Infrastructure Services
Services include Enterprise Servers and Storage, Directory Services and Authentication, Virtualization and Cloud Technologies, Application Support, Network Infrastructure and Telecommunications.
- Tom Cody, Manager Infrastructure Services
- Phil Erb, Senior Systems Administrator
- Glen Pace, Network Technician
- Alex Hostetter, Linux Systems Administrator
- Chris Krall, Systems Engineer
- Lisa Notarianni, Telecommunications Engineer
- John Ochman, ERP Database Administrator
- Kyle Senak, Systems Administrator
- David Zwanch, Network Administrator