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Technology Support Services

We are a dedicated team committed to serving faculty, staff and student's technology needs in a timely and professional manner, to improve teaching, learning and productivity.

We assist customers in using University systems, networks, PCs, scanners, printers and instructional technology equipment. Our staff also assists students with network access, telephones, e-mail account questions.

Our services include:

Technology Support Center

The Technology Support Center assists all members of the University with their technology questions and requests. 

Training

Our training program has been developed to support employee growth and offer professional enrichment opportunities by creating a continuous learning environment.

Training

IT offers a variety of one-on-one and group training sessions to faculty and staff. Contact us to brush up on your computer skills or to get hands-on training for the most commonly used campus applications such as Microsoft Office and more. To schedule a training session, please contact Julie Brackeva-Phillips at julie.brackeva-phillips@scranton.edu.

Employee Resources

The employee orientation has been redesigned to provide new and existing employees a more thorough review of campus technologies and IT processes. Review the employee orientation manual for a complete overview. Visit our employee resources page for additional information.

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