As a veteran of the U.S. armed forces, you may have earned educational benefits for yourself or your dependents. We are pleased that The University of Scranton falls within your plans, and we are proud to be of service to you and your family by participating in the Veterans Education Benefit and Yellow Ribbon Programs administered by the U.S. Department of Veterans Affairs.
Important COVID-19 Updates for Veteran Education Benefit Recipientsplus or minus
Due to COVID-19 concerns, the Financial Aid Office staff are working remotely. We will be responding to all phone calls to the Financial Office via email. We encourage you to email the office directly at firstname.lastname@example.org from your Royal email. Please include your Royal ID number and a member of the Financial Aid office staff will respond within one or two business days.
For those students who have eligibility through Post 9/11 GI Bill ® (Chapter 33) and Vocational Rehab (Chapter 31) VA Education benefits, where tuition and fee payment is sent directly to the University of Scranton, please know that we are continuing to receive wires from the VA and are posting to students accounts within a normal 1-2 day timeframe. If payments generate a refund to your account, you may contact the Bursar’s office for direct payment into your bank account as usual. The Bursar’s email address is email@example.com
For those students who normally attend classes on campus and have since moved to an online learning environment due to COVID-19, please know that we have been directed by the VA not to make modality changes to online coursework through our VA certifications. We are following the House approved Bill, S.3503 which was just signed by President Trump on Saturday evening. This law authorizes the Secretary of Veteran Affairs to treat certain programs of education converted to distance learning by reason of emergencies and health-related situations in the same manner as programs of education pursued at educational institutions, and for other purposes.
We assure you that we will keep you posted with any necessary updates that are received from our Veteran Affairs Education Liaison Representatives.
Attention Veterans and Family members who have a VBA overpayment.
If you are affected by the COVID-19 (CORONA VIRUS), have a VBA benefit debt and need temporary financial relief, please contact DMC at 1-800-827-0648 to request assistance.Thank you for your partnership in serving Veterans and their families in this challenging situation.
Yellow Ribbon Programplus or minusThe University of Scranton fully participates in the Yellow Ribbon GI Educational Enhancement Program where the combination of GI Benefits, VA Yellow Ribbon and University of Scranton Yellow Ribbon funds meet full tuition costs for veterans and dependents qualifying at the 100% rate. For more details, please refer to the Comprehensive Guide to Financial Aid Programs for the University’s policies and procedures regarding Veterans Benefits.
Getting Startedplus or minus
The first step in enrolling at The University of Scranton is to apply for admission through the Admissions Office. In nearly all cases, veterans are evaluated as transfer or adult students. For further information, contact Debbie Lipinski at 570-941-4839 or firstname.lastname@example.org.
After you have been accepted and have confirmed that you will attend, you need to provide the following to the Financial Aid Office.
- Once and done: You must submit a copy of your Certificate of Eligibility to the Financial Aid Office. You need only provide this at the onset of your enrollment and upon any changes to your eligibility status or VA chapter, as determined by the Veterans Administration. Veterans or eligible dependents may contact the Veterans Administration directly at 1-888-442-4551 or via the internet at www.benefits.va.gov/gibill for your information.
- Every term: You need to complete the University's online Veterans Request for Certification Form and submit it to the Financial Aid Office prior to each semester or term for which you wish to use your Veterans Education Benefits. Submission of this form prompts the Financial Aid Office to certify to the VA that you are enrolled so that the VA may issue the benefits for which you are eligible. (The VA makes all determinations of your eligibility. You must be registered for courses in the term before the Financial Aid Office can certify your enrollment.)
To access The Veterans Request for Certification Form:
- Log into the University portal, my.scranton.edu.
- Click on the link under the University Links header.
- Click Veterans Request for Certification Form under the Student Links header.
University of Scranton VA School Certifying Official
VA Support Servicesplus or minus
Please keep in mind that in addition to providing education benefits, the VA offers counseling, vocational rehabilitation and employment services, and tutorial assistance to eligible veterans and their dependents. You are encouraged to work with the VA to maximize access to benefits and services.
You can reach the VA at www.benefits.va.gov/gibill.
NATIONAL VETERANS CRISIS LINE, 800-273-8255.
University Student Support Servicesplus or minus
The following services are available for all students at The University of Scranton:
- The Center for Teaching and Learning Excellence (CTLE): Phone 570-941-4038
- Provides tutoring, reading and writing help, reasonable accommodations for special needs, and other support services to all students. In order to receive appropriate accommodations, students with disabilities must register with the Center for Teaching and Learning Excellence and provide relevant documentation. Students should contact Mary Ellen Pichiarello (Extension 4039) for an appointment. Located in Loyola Science Center 580.
- Counseling Center: Phone 570-941-7620
- Free, confidential individual and group counseling for students about such things as: relationship and family issues, career decision making, misuse of alcohol and other drugs, stress, anxiety, depression, bereavement, and many other issues, as well. Located in O'Hara Hall, Room 606.
- Student Veterans Organization
- Provides a welcoming atmosphere to all military veterans through peer support, advocacy and community involvement. Membership is open to all student veterans and interested members of the University Community. Students may make email contact at email@example.com.
- Academic Advising Centers
- For help in choosing and scheduling classes, majors, etc., contact your Academic Advising Center:
College of Arts & Sciences – St. Thomas 209, 570-941-6323
Panuska College of Professional Studies – McGurrin Hall 111, 570-941-6390
Kania School of Management – Brennan Hall 206, 570-941-6100
Military Leave Policyplus or minusIf a student is called or volunteers for active military duty while attending The University of Scranton, The University will do its best to protect the academic and financial interest of the student within the norms of good academic judgment. The student must meet with the dean of his/her college and provide proof of being called to active duty. The dean, after conferring with the director of financial aid, the Bursar, the student’s current faculty, and the student, will decide the course of action. The dean will then process the necessary paperwork and place the student on military leave status. If the student does not concur with the dean’s decision, the student may appeal to the Provost/Vice President for Academic Affairs. The student is responsible for all room and board and related expenses incurred. Deans must confer with the Financial Aid and Bursar’s Offices before making decisions regarding refunds. Information about re-enrolling after completion of active duty can be obtained from your home college dean’s office.