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Financial Aid

The Financial Aid Office is committed to providing continued services to students and parents, including prospective students and their parents, as well as colleagues who share in the delivery of financial funding to our students.  Due to COVID-19, we have transitioned to remote services and are positioned to continue providing services as follows:

  • Telephone Calls- during normal business hours- Monday through Friday, 8:30 AM to 4:30 PM, staff will be answering both their and our general office lines. All voice mails to both our general office phone lines and staff desk phone lines are being forwarded via e-mail for review and response. 
  • E-mail- our office e-mail account is being monitored during normal business hours and e-mails will be reviewed and replies provided; in some cases by staff assigned the e-mail communication. Staff will be responding to their own e-mails during normal business hours. 
  • Mail & Faxes- periodically, as permitted access to campus, staff will retrieve U.S. mail and private deliveries from University mail services for review. Outgoing letters will be subject to the accessibility of campus printing and mailing services. To the extent possible, communications will be via electronic processes- student portal, imaged letters transmitted via e-mail, etc…
  • Office Visits- during the period where it is not possible for staff and visitors to meet on campus, arrangements will be made to schedule telephone appointments.
  • Website- our website has been updated to include the most current information concerning our office operations and information about financial aid.

Parent(s) must have Third Party Access.  If your son or daughter have not given you Third Party Access, they may do so by following the directions at the bottom of View My Status/Third Party Access.

For complete University of Scranton COVID-19 information, please visit

Annual Student Loan Notifications

Emails will be sent by the Financial Aid Office the week of June 26, 2020.  All student loan borrowers who were enrolled the prior academic year by July 1, 2020 will receive an email combining federal loan information from the National Student Loan Data System, NSLDS, with private loan data (if any).  Please review the email for further instruction and information.

The mission of The University of Scranton is to provide a high quality education in the Catholic and Jesuit tradition. Financing your education is an important consideration and The University of Scranton is sensitive to these challenges. We are committed to providing our students and families with resources and options available to help meet educational expenses. The University of Scranton provides a comprehensive financial aid and scholarship program that includes grants, merit scholarships, loans and work study. Monthly installment and family tuition reduction plans are also available. We encourage you to use our online information to educate yourself about the programs. We want to assure you that counseling and support is available right through graduation.