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Financial Aid

The Financial Aid Office is committed to providing continued services to students and parents, including prospective students and their parents, as well as colleagues who share in the delivery of financial funding to our students. 

  • Telephone Calls- during normal business hours- Monday through Friday, 8:30 AM to 4:30 PM, staff will be answering both their and our general office lines. All voice mails to both our general office phone lines and staff desk phone lines are being forwarded via email for review and response. 
  • Email- our office finaid@scranton.edu email account is being monitored during normal business hours and emails will be reviewed and replies provided; in some cases by staff assigned the email communication. Staff will be responding to their own emails during normal business hours. 
  • Mail & Faxes- staff will retrieve U.S. mail and private deliveries from University mail services for review. To the extent possible, communications will be via electronic processes- student portal, imaged letters transmitted via e-mail, etc…
  • Office Visits- arrangements may be made to schedule appointments in person, telephone or zoom.
  • Website- our website has been updated to include the most current information concerning our office operations and information about financial aid.

Higher Education Emergency Relief Fund (HEERF): Student Grant Programs