Student Technology Resources

This page is designed to help new students and their families to navigate our various campus technology resources. 

Technology Support Center

If you have questions, we’re here to help. The  Technology Support Center staff assists students with computers, network access, telephones, e-mail accounts and software. We can troubleshoot and resolve issues with both Mac and Windows operating systems. Visit us in Alumni Memorial Hall or call 570-941-HELP (4357) any time with tech questions and we will do our best to assist you.

Submit a Student Employment Application if you're interested in becoming a student consultant at the Technology Support Center.

My.Scranton Portal

You should have obtained your Royal ID Number in your admissions letter. As a new student, you will need to claim your account by visiting Once you have claimed your account, you will be able to access your student resources in the my.Scranton portal ( and setup your account password.

Video: My.Scranton Portal Tour

Enroll your account in Duo Two Step

Duo Two Step is required for all new students in order to access University resources, such as the My.Scranton portal and email. Enrollment is quick and easy! Visit on a computer to enroll your University account in Two Step.

Setting up Third Party Access

Third Party Access allows students to give access to their account to another person, to view student information, such as grades, schedules, Financial Aid and billing information. Please review our Third Party Access webpage to request access to your student's account and financial information.

Computing Policies

It is your responsibility to abide by all rules and regulations associated with the use of the University’s information technology resources. These include state and federal laws, as well as the University of Scranton Acceptable Use Agreement and computing policies.  Please review all computing policies.