Information Technology
Royal IT Support
Contact Us
- Division of Information Technology
Alumni Memorial Hall
The University of Scranton
Scranton, PA 18510
Phone: 570-941-6185
Fax: 570-941-6568
M365 Champions
Champions are curious individuals who collaboratively work with IT to help further the University's mission and goals by applying Microsoft 365 products to daily operations and workflows to increase efficiencies and improve processes.
Who are these Champions
- They help coach people along, deprecating old ways of working and ingraining new ways of working.
- They lead by example and help peers use M365 more effectively.
- They receive additional training to become well-versed in M365 applications and best practices.
- They believe that collaboration is essential in furthering the mission of the University.
YOU might be a Champion if you are
- Interested in extra M365 training as part of your professional development.
- Great with people, comfortable with computers and have patience to teach others and offer explanations.
- Passionate about test driving M365 Apps alongside IT to determine use cases and implementation strategies.
Expectations as a Champion
- Participate in IT-run brainstorming workshops that assesses the current use of M365 tools and reviews new features/apps, to increase implementation success.
- Brings community feedback to Champions meetups to discuss and help resolve.
Join us!
Be part of the team by emailing julie.brackeva-phillips@scranton.edu.
M365 Workgroup
The M365 workgroup consists of Diane Kennedy, Phil Erb and Julie Brackeva-Phillips. Our goal is to implement M365 applications across campus and promote their adoption.
Successfully doing so will lead to:
- Better prepared students for the workplace by familiarizing them with digital collaboration tools and provide professional development for staff and faculty.
- More efficient work and improved business processes.
- Improved information and knowledge sharing (communications).
- Budget savings and reducing of current and future costs. M365 solutions can replace applications from various external vendors.
- Facilitate the University’s mission of building community by increasing online campus engagement opportunities.
Upcoming Initiatives
- Build a Champions program to drive awareness, adoption, and education of M365 products.
- Expand the Teams implementation to reintroduce meetings and campus event management. To replace other chat and meeting apps, such as Zoom and Slack.
- Start campus conversations to replace bboard with Yammer, an app that drives online engagement to help build community.
- Assist in the implementation of Microsoft Azure MFA to replace Duo.
Governance
Resources
- Office 365 tools and download instructions
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Microsoft 365 Learning Resources (authentication required) has been customized by the University's Division of Information Technology team. This resource is curated to provide our campus with updated training information for the products that are available on our campus. This includes Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, 365 Basics, Planner, Forms, Sway, Accessibility, Office for the web, Lists and Bookings.
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Power Automate is available on our campus. For resources, visit Microsoft Power Automate documentation.
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The Microsoft 365 Training website combines video and step-by-step training with template, quick starts and easy handouts.
- You can access the Outlook Web App directly by going to http://outlook.scranton.edu