Human Resources
Contact Information
Office of Human Resources
St. Thomas Hall, Suite 100
The University of Scranton
Scranton, PA 18510-4633
Phone: 570-941-7767
Fax: 570-941-4636
To Report Suspected Child Abuse :
Call CHILDLINE: (800)-932-0313Health Coverage
Medical, Dental and Vision Insurance
The University of Scranton offers individual and/or dependent coverage to employees, with their choice of two different medical plans, both of which have prescription drug, dental, and vision components. Coverage begins on the first day of the first full month of employment. If the first or second day(s) of the month falls on a weekend then the first workday of the month will be considered the first of the month for the purposes of this section.
Employees may also opt out of health insurance coverage. The University sponsors an opt out plan that offers cash payments to those full-time employees who waive medical coverage and who provide proof that coverage is provided elsewhere. Participation in the opt out plan takes effect on the first of the month following election.
Plan election changes may be made during the open enrollment period which takes place during the month of November each year. These changes take effect on January 1 of each year. Outside of Open Enrollment, changes in enrollment can only be made following a "qualifying life event." A qualifying life event includes loss of other coverage, marriage, divorce, birth or adoption, or change in eligibility for Medicare or CHiP. Forms need to be completed and returned to the Human Resources office within 30 days of the qualifying event and/or status change.
Active employees may choose from the following medical plans:
- BlueCare HMO Plus
- PPO Blue
- Signature 65 (please contact the Office of Human Resources at (570) 941-7767 for additional information)
Cost-share information is available by contacting the Office of Human Resources at (570) 941-7767 or by email at hr@scranton.edu
A list of Highmark participating providers can be searched at: https://www.highmarkbcbs.com/home/
The Highmark Prescription coverage and cost formulary is available at: https://client.formularynavigator.com/clients/highmark/commercial.html
Customer Service Information:
Dental Insurance
Website: www.unitedconcordia.com
Customer Service: 1.800.332.0366
Health Insurance
Health Insurance: Highmark Blue Cross and Blue Shield
Website: www.myhighmark.com
Customer Service:
- BlueCare HMO Plus: 1.800.822.8753
- PPO Blue: 1.800.241.5704
- Classic Blue: 1.800.241.5704
SwiftMD, Telemedicine Services
Website: www.swiftmd.com
Customer Service: 1.877.999.7943 (877-www-swift)
Email: support@swiftmd.com
Vision Insurance
Vision Insurance: Fashion Advantage Vision Program
Website: None, a Highmark product
Customer Service: 1.800.223.4795