Human Resources
Contact Information
Office of Human Resources
St. Thomas Hall, Suite 100
The University of Scranton
Scranton, PA 18510-4633
Phone: 570-941-7767
Fax: 570-941-4636
To Report Suspected Child Abuse :
Call CHILDLINE: (800)-932-0313Employee Assistance Program
The Office of Human Resources offers various Employee and Employee Relation programs and services. All of the University's health insurance plan options include mental and behavioral health benefits. In addition, the Employee Assistance Program (EAP), NextGen, offers professional counselor services, including confidential counseling in-person or over the phone for a variety of stressful issues such as marital, family, substance abuse, depression, stress, grief, health and more. To contact NextGen call 1-800-EAP-CALL (1-800-327-2255) or log on at www.nexgeneap.com and enter the Company ID 1549 along with the employee's first and last name, email address, last 4 digits of the social security number, zip code and date of birth.
NexGen EAP’s enhanced Mental Health Virtual Services will feature a new, barrier-free, digital suite of therapeutic offerings aimed at addressing your employees' mental health needs by providing expanded benefit solutions including:
Video, Live Chat, and Text-based Coaching & Counseling
Over 5000 Personal, Self-Guided Mental Health tools and resources
Clinical & Wellbeing Assessments and Courses
Expanded Mindfulness Resources and Guided Meditations
Advanced Workforce Analytics
These new and exciting service enhancements will elevate the NexGen EAP that you have come to trust and depend on for your employees. NexGen will continue to offer the same robust and integrated services, only now they will be connected to the new, digital ways of accessing wellbeing services that your workforce is asking for. These new Virtual Service Enhancements will be live and updated in your NexGen EAP app in October 2022!