Student Health Services

What To Do If You Have COVID Symptoms

If you are experiencing symptoms of illness consistent with COVID-19 infection (fever, cough and/or shortness of breath):

  • Stay home. You should restrict activities outside your home, except for getting medical care. Do not go to work, school or public areas.
  • If you are a student, call:
    • Student Health Services (570)941-7667 to report symptoms and receive guidance on medical care.  Do not walk in for an appointment at this time.  Always call ahead to discuss your symptoms with our office. 
    • For immediate medical assistance after hours or on weekends University Police will be available at 570-941-7777.
See further information about COVID-19

COVID-19 FAQs: Quarantine, Isolation, & Testing

Below are frequently asked questions regarding the University's COVID-19 procedures particularly as it relates to isolation, quarantine, and testing. Should you have additional questions, please email

Isolation is used to separate people infected with COVID-19 from people who are not infected. People who have tested positive for COVID-19 or those who have COVID-19 symptoms and are awaiting test results must isolate to avoid transmission of the virus. Isolation is generally for 10 days after symptom onset provided symptoms are improving and fever has resolved for 24 hours without any fever-reducing medications. In the case of asymptomatic COVID-19 persons, isolation is generally for 10 days from the date the test was collected.

group image for counseling group

Quarantine separates and restricts the movement of people who were exposed to COVID-19 to see if they become sick. People who have had close contact with a person who has tested positive for COVID-19 are quarantined to avoid possible transmission of the virus. Quarantine lasts for 14 days after the last close contact with a person who tested positive for COVID-19.

group image for isolation/quarantine

A “close contact” is a person who has close contact (closer than 6’ for 15 minutes or more) with a person who is has tested positive for COVID-19.This would include any person who has had physical contact through hugging, kissing, sharing utensils, or similar contact with a person who has tested positive for COVID-19.

If you are not experiencing any symptoms, the Centers for Disease Control & Prevention (CDC) does not recommend that you get tested. The CDC recommends that close contacts quarantine for 14 days after exposure and self-monitor for symptoms (checking temperature, watch for fever, cough or shortness of breath, etc.). This is because the virus can show up at any time between 2-14 days after exposure.  A person in quarantine cannot shorten their time in quarantine by testing negative for COVID-19.

A person in quarantine who develops symptoms, should promptly call Student Health Services for medical care or University Police in the case of an emergency.

Student Health Services is currently testing students who are experiencing symptoms of COVID-19 in an effort to determine if they have the virus. If you have symptoms (fever, sore throat, cough, shortness of breath, etc.), please contact Student Health Services to discuss getting tested. If you are not experiencing any symptoms, you will generally not be tested through Student Health Services.

The University is generally utilizing metrics based on the CDC guidelines with each case reviewed by clinical staff members in Student Health Services. The image below shares the general guidelines utilized by the University for release from quarantine or isolation:

covid benchmarks

The University will only be contacting individuals who test POSITIVE for COVID-19. If a student tests positive, Student Health Services staff will contact them with their result, offer support and review isolation protocols. If a faculty or staff member tests positive, Human Resources staff will contact the individual to discuss isolation and work responsibilities. Results will typically be shared within 48 hours of the administration of the test. If you have not been called within 72 hours of your test, you can assume a NEGATIVE results.

Contact tracers are members of the University staff who have been specifically trained to identify and communicate quarantine requirements with close contacts of positive COVID-19 cases. All contact tracers have completed a training through Johns Hopkins University in order to accurately determine a student’s close contacts and communicate next steps for quarantining.

Contact tracers work with positive COVID-19 cases to identify individuals who had close contact with them during their contagious period. If you have not been contacted by a tracer, you have not or have not yet been identified as a close contact and may proceed about your daily routine in accordance with the Royals Safe Together Plan which has been designed to minimize the spread of COVID-19.