Zoom: Video And Audio Web Conferencing

All faculty, staff, and students with an @scranton.edu email address have access to a Zoom license.

Zoom is a reliable cloud platform for video and audio conferencing, chat and webinar. This platform works with both MacOS and Windows platforms, and has free apps for Apple and Android devices.

The Divisions of Information Technology continues to monitor the security concerns. If you have specific concerns, please contact the Technology Support Center.

Claim your Zoom Account

To access your licensed Zoom account:

  • Log into my.scranton
  • Click on Zoom icon located in the waffle (top right corner)
  • On the next page (Zoom sign in page), select Sign in (configure your account)
  • Upon sign in you will be taken to your ​Profile​​ page.

New dedicated “Zoom Rooms” for Fall 2020 term

Rooms are available and located across campus for student use throughout the day, except when closed for cleaning. Each room has a capacity, based on social distancing, that will be posted. When a student enters the room, they must be sure that they do not cause the room to exceed capacity. If so, they must exit the room and find another study location. Students should use hand sanitizer before entering, wipe down desks when leaving, and use headphones to cut down on noise. Rooms include:

BRN 109 (capacity = 8)
CLP 225 (capacity = 10)
ELH 600 (capacity = 8)
HYL 202 (capacity = 14)
HYL 401 (capacity = 12)
LSC 125 (capacity = 8)
LSC 127 (capacity = 12)
LSC 316 (capacity = 8)
LSC 563 (capacity = 10)
MGH 118 (capacity = 6)
MGH 134 (capacity = 12)
MGH 136 (capacity = 10)
MGH 203 (capacity = 9)
MGH 207 (capacity = 10)
STT 206 (capacity = 6)
STT 413 (capacity = 10)


Zoom Webinars

Zoom Webinars are a special feature which allow presenters to broadcast to over 300 attendees. A limited number of licenses are available for University events. If you are hosting events that require a Webinar license, please contact us as soon as possible so we may confirm license availability, offer staff training and discuss event support.

If you are interested in hosting a Webinar event, you must request a Webinar license and training by emailing techsupport@scranton.edu.

Best Practices for Securing Your Zoom Meetings

The Zoom platform comes loaded with host controls and numerous security features designed to effectively manage meetings, prevent disruption, and help users communicate remotely.  Review this helpful Zoom guide to learn about how you can secure your virtual meetings. The guide content is separated into three distinct sections. The first section focuses on all the steps you can take to secure your meeting before it starts. The second section highlights all the controls that a Zoom Meeting host has at their disposal during a Zoom Meeting. The final section highlights a list of additional resources available to continue learning and become a Zoom Meeting expert.

Access and manage your cloud recordings

Questions and Answers

Question:  Is there a way for person (A) to schedule a zoom meeting for person (B) and enable person (B) as the owner of the meeting?

Answer:  Yes, in 4 easy steps:

  1. Have person (B) log in to zoom through the my.scranton portal and click on settings.
  2. Scroll all of the way to the bottom, click the “+” sign next to “assign scheduling privilege to” and input the email address of person (A).
  3. Person (A) is now able to go into “schedule a meeting” and choose a name in the new “schedule for” drop down.
  4. An email will be sent to person (B), whenever a meeting is scheduled for them, containing the meeting link and notifying them that they have owner privileges.

How do I protect my meetings/classes from Zoom "bombings"?

The increased use of Zoom for instructional continuity and remote working across the country has led to a rise in uninvited “guests” joining virtual Zoom classes and meetings to eavesdrop or disrupt the session.  There are a few things you can do to protect your classes and meetings from “Zoom bombing”, including:

  • All faculty, staff, and students should sign into their Scranton Zoom account through my.scranton portal
  • Use the Zoom Waiting Room feature
  • Set a password for your class or meeting
  • Check your Zoom settings to ensure that only you have the ability to share your screen
  • Learn how to mute or remove any participant
  • Avoid posting the session link publicly through social media or other channels, unless secured with a password and do not reuse your Personal Meeting ID (PMI)

What happens if I already have Zoom?

If you have an existing Basic (free) Zoom account that you log in to with your @scranton.edu email address, your account was migrated to University enterprise Zoom license. If you have an existing Zoom licensed account, you should have received a message from Zoom inviting you to move to the enterprise license. You will receive an email from Zoom confirming this change.

How many meetings can I hold with Zoom?

You have an unlimited number of meetings. A user can host meetings with up to 300 participants for an unlimited amount of time.

Can I use Zoom on a mobile device, such as a smartphone?

Yes. There are official free apps available for iOS and Android. The apps support many of Zoom’s features, including hosting meetings and viewing screen sharing. Zoom also includes built-in support for calling in to a meeting over telephone.  Please note – If video is being used for class instruction, a smartphone may be difficult to read.

Consideration when you are using video conferencing: 

Video connectivity may not be optimal if a person’s internet connectivity is slow. As such, if your meeting does not need video, we recommend that you use the audio option only. In general, wired connections are better than wireless (WiFi or cellular) connections. WiFi connections are better than cellular (3G/4G/LTE) connections.

Additional Resources


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