Remote Technology Tools & Resources
This page will be updated as additional resources become available.
Many of these tools are accessible through our my.scranton portal.
The University subscribes to Office 365 for all students, faculty and staff on five devices. This service includes access to Office applications and includes Outlook, Word, Excel, PowerPoint, OneNote, Publisher and Access.
- Review more detailed information download instructions.
- Get help and training on all of the Office apps.
Regardless of the nature of the emergency, email will be an essential communication mechanism. Be sure that you have access to your email account, ideally from your mobile phone or tablet and from a laptop or desktop computer. Access your email through the my.scranton portal or by going to outlook.scranton.edu.
You can access your voicemail from off campus. Dial (570)941‐2450, then enter your 4-digit extension (ID) and the # sign. The system will prompt you for your password (PIN), followed by the # sign. View the VoIP Telephone Service page for more information on how to setup alternate greeting, voicemail forwarding and more.
Zoom is an easy, reliable cloud platform for video and audio conferencing, chat and webinar. Zoom licenses have been assigned to all faculty, staff, and students with an @scranton.edu email address. Click for additional Zoom information.
The Divisions of Information Technology continues to monitor the security concerns. If you have specific concerns, please contact the Technology Support Center at email@example.com.
To access your licensed Zoom account:
- Log into my.scranton
- Click on Zoom icon located in the waffle (top right corner)
- On the next page (Zoom sign in page), select Sign in (configure your account)
- Upon sign in you will be taken to your Profile page.
New dedicated “Zoom Rooms” for Fall 2020 term
Rooms are available and located across campus for student use throughout the day, except when closed for cleaning. Each room has a capacity, based on social distancing, that will be posted. When a student enters the room, they must be sure that they do not cause the room to exceed capacity. If so, they must exit the room and find another study location. Students should use hand sanitizer before entering, wipe down desks when leaving, and use headphones to cut down on noise. Rooms include:
|BRN 109 (capacity = 8)
CLP 225 (capacity = 10)
ELH 600 (capacity = 8)
HYL 202 (capacity = 14)
HYL 401 (capacity = 12)
LSC 125 (capacity = 8)
LSC 127 (capacity = 12)
LSC 316 (capacity = 8)
LSC 563 (capacity = 10)
|MGH 118 (capacity = 6)
MGH 134 (capacity = 12)
MGH 136 (capacity = 10)
MGH 203 (capacity = 9)
MGH 207 (capacity = 10)
STT 206 (capacity = 6)
STT 413 (capacity = 10)
Zoom Webinars are a special feature which allow presenters to broadcast to over 300 attendees. A limited number of licenses are available for University events. If you are hosting events that require a Webinar license, please contact us as soon as possible so we may confirm license availability, offer staff training and discuss event support.
If you are interested in hosting a Webinar event, you must request a Webinar license and training by emailing firstname.lastname@example.org.
Additional Zoom resources:
- How to use the document camera with Zoom
- Support during the COVID-19 pandemic website: This site is here to help you most effectively use Zoom as we all navigate the coronavirus pandemic.
- Read more about the Security icon update on the Zoom support page.
- Zoom Video Tutorial
- Getting Started User Guide
- Guide to Zoom Best Practices
- Support and Additional Resources
- OneDrive for Business and SharePoint are online file storage tools, available on and off campus. Access OneDrive and SharePoint through the my.scranton portal or by going to sharepoint.scranton.edu.
- Dropbox Business is a cloud storage service (full-time faculty only). Access Dropbox through the my.scranton portal or by going to dropbox.scranton.edu.
- The H:\ and G:\ network drives are our on premise file storage. They are only accessible off campus by using remote access. Administrative access is limited to this environment from 8:00 p.m. to 10:00 a.m. to ensure that students and faculty can continue to use this service.
Virtual Labs and Remote Desktops
The virtual labs and remote desktops provide access to a wide variety of University software from your own device. The virtual lab can be accessed from any computer (Windows or Macintosh) and is accessible from any location, both on and off campus.Restrictions Removed for Administrative Access to Remote Desktops (June 8, 2020)
Information Technology has been monitoring its usage closely, and have determined that the administrative access to this environment can be removed at this time, while still ensuring that students and faculty can continue to use this service.
The web content management system (CMS) is a collection of tools to create and edit pages on the University's website. Access CMS through the my.scranton portal.
Desire2Learn Learning Management System
Desire2Learn is a web-based learning management software system that allows our users to easily manage course work, assignments, and evaluations on or off campus.
- Remember to check the End User Support widget on the homepage. This will take you to a support page that provides 24/7 email and chat support (the chat window is in the bottom right of the page.). Phone support is coming soon!
- Contact the Center for Teaching and Learning Excellence at D2Lsupport@scranton.edu for additional help and instruction.
Panopto is a lecture-capture solution, but also a powerful video sharing tool. Faculty can use Panopto to capture interactions, lectures and presentations. It can also be used to create learning modules to deliver ancillary content or pre-lecture information. Students view recordings within D2L to review classroom content.
- IMPORTANT: You will need to enable Panopto with D2L first. Click for instructions on how to to enable Panopto.
- Review training tutorials and guidelines at your own pace (authentication required)
- Panopto Documentation and Videos
- How to use the document camera with Panopto
University Library Electronic Resources
Use the library's electronic resources to find digital versions of articles, books, and readings to share.
Your experience with the my.scranton portal should be the same on and off campus. Banner provides an interface to software applications needed to perform work within the administrative offices at the University. These applications include Banner 9 Admin, Employee Applications, Argos reports, Imaging and Workflow. Remote (remote.scranton.edu) is currently not required for Banner access.
With Banner Job Submission, you have the ability to have the file go to the database, so you can view when it is finished running. Click to view instructions (authentication required).
Banner Self-Service applications, such as, Self-Service, Student Registration, Student Profile, Faculty Grade Entry, Employee Payroll Information, to name a few, are available without any additional steps needed.
- The Technology Support Center is currently operating on-campus in Alumni Memorial Hall. View our support hours.
- For all training documentation and instructions, go to the IT Documentation SharePoint site (authentication required).
- Review the Weinberg Memorial Library website for additional research and instruction resources.
- The Center for Teaching and Learning Excellence (CTLE) provides various faculty services (including D2L) to achieve academic success and have a positive learning experience. Visit the CTLE Faculty resources website.
- For help with managing or editing your web content (CMS), contact the Marketing Communications team.