Remote Technology Tools & Resources

app-launcher-zoom.png

This page will be updated as additional resources become available.

Various tools and resources are available in support of instructional and business continuity during an emergency. Please review the list below outlining all of our technologies. 

Many of these tools are accessible through our my.scranton portal.

Communication Tools

Office 365

The University subscribes to Office 365 for all students, faculty and staff on five devices. This service includes access to Office applications and includes Outlook, Word, Excel, PowerPoint, OneNote, Publisher and Access.

Email

Regardless of the nature of the emergency, email will be an essential communication mechanism. Be sure that you have access to your email account, ideally from your mobile phone or tablet and from a laptop or desktop computer. Access your email through the my.scranton portal or by going to outlook.scranton.edu.

Voicemail

You can access your voicemail from off campus. Dial (570)941‐2450, then enter your 4-digit extension (ID) and the # sign. The system will prompt you for your password (PIN), followed by the # sign. View the VoIP Telephone Service page for more information on how to setup alternate greeting, voicemail forwarding and more.

Phone/Web Conferencing

Zoom is an easy, reliable cloud platform for video and audio conferencing, chat and webinar. Zoom licenses have been assigned to all faculty, staff, and students with an @scranton.edu email address. Click for additional Zoom information.

The Divisions of Information Technology continues to monitor the security concerns. If you have specific concerns, please contact the Technology Support Center at techsupport@scranton.edu.

To access your licensed Zoom account: 

  • Log into my.scranton
  • Click on Zoom icon located in the waffle (top right corner)
  • On the next page (Zoom sign in page), select Sign in (configure your account)
  • Upon sign in you will be taken to your ​Profile​​ page.

New dedicated “Zoom Rooms” for Fall 2020 term

Rooms are available and located across campus for student use throughout the day, except when closed for cleaning. Each room has a capacity, based on social distancing, that will be posted. When a student enters the room, they must be sure that they do not cause the room to exceed capacity. If so, they must exit the room and find another study location. Students should use hand sanitizer before entering, wipe down desks when leaving, and use headphones to cut down on noise. Rooms include:

BRN 109 (capacity = 8)
CLP 225 (capacity = 10)
ELH 600 (capacity = 8)
HYL 202 (capacity = 14)
HYL 401 (capacity = 12)
LSC 125 (capacity = 8)
LSC 127 (capacity = 12)
LSC 316 (capacity = 8)
LSC 563 (capacity = 10)
MGH 118 (capacity = 6)
MGH 134 (capacity = 12)
MGH 136 (capacity = 10)
MGH 203 (capacity = 9)
MGH 207 (capacity = 10)
STT 206 (capacity = 6)
STT 413 (capacity = 10)


Zoom Webinars

Zoom Webinars are a special feature which allow presenters to broadcast to over 300 attendees. A limited number of licenses are available for University events. If you are hosting events that require a Webinar license, please contact us as soon as possible so we may confirm license availability, offer staff training and discuss event support.

If you are interested in hosting a Webinar event, you must request a Webinar license and training by emailing techsupport@scranton.edu.

Additional Zoom resources:

Accessing Files

  • OneDrive for Business and SharePoint are online file storage tools, available on and off campus. Access OneDrive and SharePoint through the my.scranton portal or by going to sharepoint.scranton.edu.
  • Dropbox Business is a cloud storage service (full-time faculty only). Access Dropbox through the my.scranton portal or by going to dropbox.scranton.edu.
  • The H:\ and G:\ network drives are our on premise file storage. They are only accessible off campus by using remote access. Administrative access is limited to this environment from 8:00 p.m. to 10:00 a.m. to ensure that students and faculty can continue to use this service.

Virtual Labs and Remote Desktops

The virtual labs and remote desktops provide access to a wide variety of University software from your own device. The virtual lab can be accessed from any computer (Windows or Macintosh) and is accessible from any location, both on and off campus.

Restrictions Removed for Administrative Access to Remote Desktops (June 8, 2020)

Information Technology has been monitoring its usage closely, and have determined that the administrative access to this environment can be removed at this time, while still ensuring that students and faculty can continue to use this service.

Review remote access information and instruction.  Note: Access to remote requires a Duo push. View video instructions.

Web CMS

The web content management system (CMS) is a collection of tools to create and edit pages on the University's website. Access CMS through the my.scranton portal.

Instructional Tools

Desire2Learn Learning Management System

Desire2Learn is a web-based learning management software system that allows our users to easily manage course work, assignments, and evaluations on or off campus.

  • Remember to check the End User Support widget on the homepage. This will take you to a support page that provides 24/7 email and chat support (the chat window is in the bottom right of the page.). Phone support is coming soon!
  • Contact the Center for Teaching and Learning Excellence at D2Lsupport@scranton.edu for additional help and instruction. 

Panopto

Panopto is a lecture-capture solution, but also a powerful video sharing tool. Faculty can use Panopto to capture interactions, lectures and presentations. It can also be used to create learning modules to deliver ancillary content or pre-lecture information. Students view recordings within D2L to review classroom content.

University Library Electronic Resources

Use the library's electronic resources to find digital versions of articles, books, and readings to share.

Online Programs

  • The Online Master's Degree programs for Health Informatics, Human Resource Management, Accountancy and Finance will continue to be accessible through Engage.
  • The Online Master's in Education Program can be accessed at http://www.uscranton.com/

Business Applications

Banner ERP

Your experience with the my.scranton portal should be the same on and off campus. Banner provides an interface to software applications needed to perform work within the administrative offices at the University. These applications include Banner 9 Admin, Employee Applications, Argos reports, Imaging and Workflow. Remote (remote.scranton.edu) is currently not required for Banner access.

With Banner Job Submission, you have the ability to have the file go to the database, so you can view when it is finished running. Click to view instructions (authentication required).

Banner Self-Service applications, such as, Self-Service, Student Registration, Student Profile, Faculty Grade Entry, Employee Payroll Information, to name a few, are available without any additional steps needed. 

Resources