Division of Information Technology

  • Susan Bowen, Ed.D. , Chief Information Officerplus or minus

    Susan Bowen joined The University of Scranton in 2016 as the Chief Information Officer responsible for the leadership and management of the strategic use of technology in support of the University’s mission and goals. She holds a Bachelor of Science and a Master of Arts in Business, both from The College of New Jersey. She is a graduate of the Institute of Educational Management at Harvard University and the Executive Leadership Institute sponsored by the League of Innovation. She earned an Ed.D. in higher education management from the University of Pennsylvania in 2020.
  • Associate Chief Information Officer & Information Securityplus or minus

    • Carl Hurst, Associate Chief Information Officer
    • Tom Kern, Information Security Analyst
    • Ikram Muhammad, Information Security Engineer


    More about Information Security.

  • Divisional Supportplus or minus

    The Division of Information Technology is complimented by divisional support in the areas of IT asset and vendor relations, IT budget, and administrative assistance.

    • Danielle Morse, IT Asset Management Administrator
    • Karyn Salitsky, Assistant to the CIO
    • Eve Walsh-Bisignani, Administrative Assistant
  • Technology Support Servicesplus or minus

    Services include the Technology Support Center, Training and Communications.

    • Julie Brackeva-Phillips, Manager
    • Karl Johns, Technology Support Center Analyst
    • Donald McCall, Technology Support Center Analyst

    More about Technology Support Services.

  • Client Servicesplus or minus

    Services include Desktop Management (Physical / Virtual), Computer Labs and Endpoint support (PC / Macintosh / VDI / Mobile).

    • Shawn Beistline, Field Services Technician
    • Deanna Beyrent, Manager
    • Gustavo Fernandez, Client Services Analyst
    • Diane Kennedy, Client Services Analyst
    • Joe Kitcho, Field Services Technician
    • Vince Merkel, Client Services Analyst
    • Glen Pace, Field Services Technician

    More about Client Services.

  • Academic and Media Servicesplus or minus

    Services include Instructional Technology, Media / AV Technology, and Event Support. Staffing will collaborate with CTLE in support of teaching and learning. Additional staffing will support faculty in the classroom and event support with a 12:00 pm - 8:00 pm schedule and Saturday coverage.

    • Rob Kennedy, Media and Control Systems Engineer
    • Sean Lehman, Media Services Specialist
    • Jason Oakey, Media Systems Engineer
    • Jason Wimmer, Manager

    More about Academic and Media Services.

  • Enterprise Application Servicesplus or minus

    Services include ERP Application Support / Reporting, ERP Development Integration, and Business Process Improvements.

    • Will Geiger MBA, UXC, Application Developer / Integrator
    • Kenneth Hensel, Business Applications Analyst
    • Cindy Hricko, Manager
    • Rose Ann Jubinski, Business Applications Analyst
    • Jon Kessell, Application Developer / Integrator
    • Alex Krist, Business Applications Analyst
    • Ronald Passaro, Application Developer / Integrator

    More about Enterprise Application Services.

  • Database Management Servicesplus or minus

    Services include Database Management, ERP Framework Management, and Identity & Access Management.

    • Maureen Castaldi, Manager
    • Carol Cornell, ERP Support Analyst
    • Bob Klem, Database Support Analyst
    • John Ochman, ERP Database Administrator

    More about Database Management Services.

  • Infrastructure Servicesplus or minus

    Services include Enterprise Servers and Storage, Directory Services and Authentication, Virtualization and Cloud Technologies, Application Support, Network Infrastructure and Telecommunications.

    • Tom Cody, Manager Infrastructure Services
    • Lee DeAngelis, Senior Systems Administrator
    • Phil Erb, Systems Administrator
    • Ray Frey, Network Administrator
    • Tony Gazoo, Application Administrator
    • Chris Krall, Systems Engineer
    • Tim Meade, Senior Network Engineer
    • Patrick Mullarkey, Application Administrator
    • Lisa Notarianni, Telecommunications Engineer

    More about Infrastructure Services.