COVID Corner
Surveillance Testing FAQs
The University will continue conducting surveillance tests for all students, faculty and staff on campus during the Spring semester to proactively identify individuals with the SARS-CoV-2 virus, especially when they do not have symptoms. Identifying positive cases through this process is our intention and expectation. Doing so helps isolate individuals who may have been contagious but never develop symptoms.
If you have additional questions, regarding COVID testing please email covidtesting@scranton.edu
When and where is surveillance testing? plus or minus
How are students selected for testing? plus or minus
How are students notified that they need to schedule a test? plus or minus
How do I order a test from LabPass? plus or minus
- Log into your LabPass account using the credentials you set up earlier this semester.
- Click on Start and Order your test.
- Complete the questionnaire. Please make sure the information that may be autofilled is correct. Answer the questions completely and submit. Your test will be ordered in the system. You will go to the Long Center during your assigned time for your test.
Do I have to participate in surveillance testing if received the COVID-19 vaccine? plus or minus
Do I have to participate in surveillance testing if I previously tested positive for COVID-19? plus or minus
How and when will students receive their surveillance test results? plus or minus
Students will receive an email approximately two days after their test prompting them to login to their LabPass account to receive their test results.
If a student tests positive for COVID-19, what happens next? plus or minus
A student who tests positive will receive a call from a medial professional from PWN health. This call will explain the result and need to isolate as well as answering any questions about the medical diagnosis. In addition to the initial notification, all students will be assigned a University contact tracer who will communicate regularly with the student during isolation.
Once the University learns of a positive test result for a residential student, the student will receive a call from Residence Life to confirm their isolation plan. Generally, students are able to move to a temporary isolation space on campus or return home.
It is possible that a student with a positive test result may know the result before the University contacts them. If a student learns they are positive for SARS-CoV-2 through their LabPass Account, the student must:
- wear a mask at all times, including in their room;
- refrain from leaving their room except to go to the bathroom;
- immediately avoid creating any new close contacts; and
- sanitize any common touch points.
My result was invalid, inconclusive, TNP/Unsatisfactory. Do I need to be retested or can I be retested? plus or minus
- Invalid: Test did not detect a clear positive or negative result. Depending on the circumstances, students may need to be retested. Students will be contacted if they need to retest.
- Inconclusive: Test did not detect a clear positive or negative result, but a viral signal was detected. Students will be contacted to retest to confirm a positive or negative test.
- Test Not Processed (TNP) or Unsatisfactory: There was an issue with the sample itself and the Broad Institute was not able to process it.
Isolation and Quarantine FAQs
Below are frequently asked questions regarding the University's COVID-19 procedures particularly as it relates to isolation and quarantine. Should you have additional questions, please email studentlife@scranton.edu.What does isolation mean? plus or minus
What does quarantine mean? plus or minus
Where and when do I get tested while in quarantine? plus or minus
How do I get meals when I am in isolation or quarantine (I/Q) if I live on campus? plus or minus
How do I get meals when I am in isolation or quarantine (I/Q) if I live off campus? plus or minus
Off campus students who are on a meal plan may access meals at the Quincy Lot. Lunch and dinner are available daily.
Do I need to notify my faculty members of my isolation or quarantine? plus or minus
Other COVID FAQs
If you have a question that is not answered here or on the University's Royals Safe Together website, you are welcome to contact Student Life at (570)941-7680 or studentlife@scranton.edu.What should I do if I begin to have symptoms of COVID-19? plus or minus
- Between 8:30am-4:30pm Monday – Friday, please call Student Health Services and speak to a medical professional about your symptoms and confirm whether you need to be tested.
- After business hours and on weekends, in case of medical emergency or significant symptoms, students should contact University Police