Community Assistance

While The University of Scranton cannot assist individuals directly with monetary donations/volunteers, we can help you find resources and social service agencies that we work with in our local community.  Please note that some agencies may not have funding or supplies at all times and several have deadlines for applications and limited resources.  Please contact the agency directly for current information.

Energy Assistance (Heat, Power, Water)

  • Energy Assistance in Pennsylvania is provided primarily through the Low Income Home Energy Assistance Program most commonly referred to as LIHEAP. For the regular or "Cash" part of the program you can pick up an application at any County Assistance Office. In Lackawanna County, the office is located at: 100 Lackawanna Ave. Scranton, PA tel: 570-963-4842

  • Other programs and funding sources for energy assistance may be available (although limited in scope and resources). To learn more, contact the information and referral organization in your area. In Lackawanna County, contact United Neighborhood Centers at (570) 343-8835.

  • The federal government funded Low-Income Home Energy Assistance Program (LIHEAP) Crisis Component provides emergency financial and energy bill assistance to eligible Lackawanna County residents to help them divert a crisis. The program can provide utility bill payment assistance to reconnect/prevent termination of heating related utility services, and it can also provide for the repairs or replacements of non-functioning furnaces and heating units. The program is run by the Scranton-Lackawanna Human Development Agencyand dial (570) 963-6836 to learn more.

  • Dollar Energy Water Assistance: Friends of the Poor acts as a referral site for the federal Dollar Energy program. It provides qualifying North East PA applicants with a grant to reactivate water service when it has been shut off. Email: friendsofthepoor.pa@gmail.com or Telephone: 570-348-4428 or 570-348-4429

  • Budget Billing
    All residential customers can at any time contact their natural gas or electricity company and request budget billing. This is a feature that sets each monthly bill you receive at the same amount. The utility company may adjust the bill four times a year, whether up or down, depending on the customer's usage. This allows you to plan and project your expenses and therefore help with energy bills, and it is a good idea to set this up before the winter so you can budget for heating bills.

  • Customer Assistance Referral and Evaluation Program (CARES) 
    The CARES program will help customers with special energy needs. CARES program can help you find ways to pay your utility bill. As an example, special needs are the customers who are experiencing divorce, family emergencies, medical emergencies, or unemployment. Ask your utility company about this program. https://www.energywisepa.org/financial-resources/customer-assistance-referral-and-evaluation-program-cares

Rent and Mortgage Assistance

The Scranton-Lackawanna Human Development Agency partners with local charities and agencies to provide emergency payment of rent and/or mortgage to prevent eviction or someone losing their home. Call them at (570) 963-6836. 

Emergency Assistance – Other

United Neighborhood Centers-Administrative Offices/UNCDC:  425 Alder Street Scranton, PA 18505 (570) 346-0759 or Community Services Offices: 410 Olive Street Scranton, PA 18509 (570) 343-8835

Not all emergencies are found in the back of an ambulance or the aftermath of a tornado.  Following a general assessment, our Intake workers allocate appropriate services such as advocacy, referral, and financial assistance, to help fulfill clients’ immediate needs. Our work also serves a secondary function – to help families achieve self-sufficiency in the long run.

Some of the programs included in this grant include: Birth Certificates, Bus Tickets, Bus Passes, Rental Assistance, Energy Assistance, Gasoline Cards, Pennsylvania Identification; Prescription Assistance.

Food Pantries

Important: Please call the food pantries to confirm that the hours have not changed. We do our best to provide full information and details, but food pantries often change their hours without notifying us. We do not want you to waste your time visiting a pantry that is not open.

Friends of the Poor manages two full-time food pantries at the following locations:

Jackson Terrace
148 Meridian Avenue
Scranton, PA 18504 
Monday to Friday, 9 am - 3:30 pm 
(Contact Sr. Ann Walsh, IHM- 570-348-4429 or e-mail at friendsofthepoor.pa@gmail.com)

Valley View Terrace: Building 9
950 Pear St - Bulding 9
Scranton, PA 18505 
Monday to Friday, 9 am to 2:30 pm 
(Contact Sr. Carleen, IHM- 570-348-3119)

 Satellite pantries are hosted twice a month at: 

  • Bangor Heights: Community Room, Kennedy St and Kelly Ave

    Scranton, PA 18508 (call (570)348-4429 for dates/times)

  • Hilltop Manor: Community Room 136 Belvedere Dr

    Scranton, PA 18505 (call (570)348-4429 for dates/times)

  • Carbondale: Trinity Episcopal Church  58 River St.  Carbondale, PA 18407 (call(570)348-4429 for dates/times)

 The second Wednesday of every month at:

  • The Wright Center 5 South Washington Ave Jermyn, PA 18433 9:30-11:30am

The last Wednesday of every month at: 

  • St. James/St. George Episcopal Church 398 Washington Ave Jermyn Pa, 18433,  9:30-11:30 am

United Neighborhood Centers- Community Services Offices: 410 Olive Street Scranton, PA 18509 (570) 343-8835.  UNC’s Food Assistance program distributes food to those most in need. Food comes from community donations (especially the Feed-A-Friend Program, Postal Workers Food Drive and the Boy Scouts Food Drive), the State Food Program which provides a nutritionally balanced food order to needy families with children, and the Emergency Food Assistance Program. UNC also administers part of the Commodity Senior Food Program distribution for Lackawanna County.

Keystone Rescue Mission Alliance - Website: http://www.scrantonrescuemission.com
8 West Olive St. Scranton, PA – 18509 570-871-4795.  Serves Inner City Scranton and Wilkes Barre in Lackawanna and Luzerne Counties Food Resource Information: Message and a Meal every Thursday, Friday, Saturday, Sunday and Monday at 5:25 p.m. Haircuts - The 2nd Saturday is for the women and the 4th Saturday is for the men. Both start at 3PM. Adult Clothing is distributed the 1st and 3rd Thursday of every month from 1 to 4 PM. Non-Perishable Food is distributed the 2nd and 4th Thursday of every month from 1 to 4 PM 

Safety Net- 570-347-4730 A ministry of  local churches to help people who other agencies cannot help.  Infant and supplemental food, clothing, rent, prescriptions, eyeglasses, furniture and moving assistance are provided if possible.  This program helps people who have "fallen through the cracks." Hours: Noon - 4 p.m. - Mon. Tues. Thur. & Fri.  Covenant Church, 550 Madison Ave Scranton

ALICE V. LEAHY FOOD PANTRY-  The University of Scranton, Mc Gurrin Hall, 230 KRESSLER COURT SCRANTON, PA 18503 Hours of Operation: Monday (Lunes): 9:00 a.m. - 3:00 p.m. Friday (Viernes): 9:00 a.m. - 1:00 p.m Also open by appointment. For information, call 570-941-6112. *Please bring a valid photo ID.

St. Francis Commons & Soup Kitchen- 500 Penn Ave Scranton.  Meals- Lunch Service: Monday through Sunday 11:00 a.m. to 12:00 Noon. Dinner Service: Tuesday, Wednesday and Thursday Evenings 5:00 p.m. to 6:00 p.m.    Clothing Distribution on Tuesday, Wednesday and Thursday 12:00 Noon to 2:00 pm

Meals on Wheels Home Delivered Meals serves the frail elderly and disabled in our community. Individuals whose life circumstances make it difficult or impossible for them to prepare needed nourishment receive a hot meal delivered to them by volunteers and caring staff. In addition to keeping the senior well-nourished, Meals on Wheels often provides the only human contact many homebound individuals experience each day.  To get meals call  570-346-2421.  There is a fee for this service. http://www.mealsonwheelsnepa.com/services.html

HEALTH & DENTAL CARE

THE EDWARD R. LEAHY JR. CENTER CLINIC FOR THE UNINSURED, The University of Scranton 230 KRESSLER COURT , SCRANTON, PA 18503. Hours of Operation: Tuesdays: 12:00 p.m. - 4:00 p.m. - by appointments only, Thursdays: 1:30 p.m. - 5:30 p.m. - by appointments only. *Please note that The Clinic is closed on Thanksgiving, Christmas, and on University of Scranton Holidays. The Edward R. Leahy Jr. Center Clinic for the Uninsured is a free clinic offering primary care services to the uninsured residents of Lackawanna County.

Pennsylvania Department of Health Lackawanna County Office. Adult services include Tuberculosis Clinics, HIV/AIDS screening/counseling, communicable disease investigation and follow-up.  Children services include immunization and referral. State Office Building Rm 110 100 Lackawanna Avenue Scranton, PA 18503-1973 Phone: (570)963-4567 Fax: (570)963-4109 

Jewish Family Services of Lackawanna County - DentalCare Center The DentalCare Center is a partnership between licensed volunteer dentists from the Scranton District Dental Society and Fortis Institute to provide professional dental sevices for those financially unable to afford dental care.  Eligibility is determined by a screening process administered by Jewish Family Services. 615 Jefferson Avenue Scranton, PA  18510 Phone: (570)344-1186

Scranton Primary Health Care Center - Dental Services The Dental Center accepts most dental insurance and Medicaid.  They also provide a sliding scale for those without insurance. 959 Wyoming Avenue Scranton, PA 18509 Phone:  (570)344-9684

Scranton Primary Health Care Center Includes internal, pediatric and prenatal services.  Offers sliding scale based on the Federal Poverty guideline for those who have no insurance. 959 Wyoming Avenue Scranton, PA 18509 9570)344-9684

The Wright Center for Primary Care provides healthcare services for children and adults in Northeastern Pennsylvania.  The patient care locations operate in the community as safety net providers offering medical services to patients regardless of ability to pay.

Primary Care in Clarks Summit Health services for adults 1145 Northern Blvd. Clarks Summit, PA 18411 Phone:  (570) 585-1300

Primary Care in Mid Valley Health services for adults and children 5 South Washington Ave.  Jermyn, PA 18433 Phone:  (570) 383-9934

Assistance for the Elderly

Telespond-  1200 Saginaw Street – Scranton, Pennsylvania 18505. Phone   Main Office – (570) 961-1950. Email l.vitris@telespond.org.  Telespond can help with Providing high quality community based care to older adults and caregivers, Enhancing the well-being of older adults by promoting independent living, Providing low-cost alternatives to institutionalized care and Working cooperatively with other service providers to improve the efficient, effective delivery of needed programs.

Department of Human Services Area Area on Aging - 200 Adams Ave Scranton PA  18503.  570-963-5740.  As the local representatives of the Pennsylvania Department of Aging, the AAA implements various programs for older adults and the caregivers throughout Lackawanna County. The AAA reflects a simple philosophy: to act as advocates for the aging and to serve, protect, enable and empower older adults and persons with disabilities through the provision and continuous improvement of home and community based services. http://www.lackawannacounty.org/index.php/departmentsagencies/human-services/area-agency-on-aging 

Serving SeniorsImprove the quality of life and care of nursing home, assisted living/ personal care home residents and isolated older adults throughout our community: http://www.servingseniorsincnepa.org/.  538 Spruce St Scranton PA 18503.  570-344-3931