THE OIM DEPARTMENT
Operations Management is concerned with all of these factors. It is one of the core functional areas of an organization and has a significant impact on the success and survival of the organization. In this age of fierce international competition, firms have to provide products/services of superior quality at affordable prices. Otherwise, firms will not succeed. The primary goal of the OM major is to impart the necessary management science techniques so that OM departments can effectively deliver quality products at the lowest possible cost.
is an emerging business environment that automates and coordinates critical business processes between an organization and its suppliers, trading partners and customers through the extensive use of computers and communication technologies, computerized data and secured World Wide Web.
Some of the critical processes are buying and selling of products and services, order taking and credit processing, fulfillment and payment, order status tracking and customer support services. The technologies to be studied are: computers, software, databases, telecommunications, the Internet, and the World Wide Web among others. The capabilities of these technologies to support business activities with their long and short-term costs, risks and other business implications are emphasized.