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Student Life

Housing & Residence Life

Specific dates for new and returning students to move into the residence halls will be communicated in early July.

Dining Services

The DeNaples Center 1st Floor Food Court is open for the limited hours listed below. All meals are for takeout only; the seating area is closed. Students who need to purchase items from the DeNaples Center 1st Floor POD are asked to notify the cashier that they need to speak to a manager.  
Hours: Monday-Sunday   
  • Lunch 11:30 a.m. -1:00 p.m.  
  • Dinner 5:30 p.m. - 7:00 p.m.

Student Packages and Mail

With campus closed and classes being held remotely for the rest of the spring semester and summer, students are reminded that mail and packages should not be sent to the University. Following are the procedures in place.

Packages received after March 27
If the package is delivered by the U.S. Postal Service, we will automatically forward it to your home address. If the package is delivered by UPS, FedEx or Amazon, we will automatically return the package to sender. (UPS, FedEx and Amazon will not allow forwarding of packages.)


  • Graduating seniors and students not living on campus in fall 2020: Mail in your mailboxes will be forwarded to your home addresses in early June.
  • Other students: Mail will remain in your mailboxes until you return to campus in the fall.

For students with approval to live on campus during the period of remote education:

  • Mail can be accessed from your regular campus mailboxes
  • Packages can be picked up from 315 Jefferson Avenue during these dates/times. Please be sure to maintain social distancing while picking up packages.
Monday: 10 a.m. - noon
Wednesday: 9 a.m. - noon
Thursday: 10 a.m. - noon
Friday: 9 a.m. - noon
Questions maybe directed to  Debra Price.


The Presidents of the Landmark Conference unanimously agree that a return to athletic competition in the fall of 2020 is the intent of each respective member institution, but only if it can be done safely. Therefore, each member institution will continue to work within local and state health guidelines, along with guidance from national organizations such as the Centers for Disease Control (CDC), the American College Health Association (ACHA), and the National Collegiate Athletic Association (NCAA), as they finalize their reopening plans. The Landmark Conference’s primary focus for the fall of 2020 will be competition among conference members; we plan to culminate with a conference postseason tournament. Specific details regarding scheduling, the postseason, and other policies will come later this summer.

The Conference is also cognizant of the importance of its spectator policy to parents, alumni, and fans. We will make an announcement regarding a conference-wide spectator policy by Monday, August 3.

Our primary concern is health and safety, so for the time being, all campus recreational facilities remain closed.

Finances, Financial Aid and Student Employees

The Financial Aid Office is committed to providing continued services to students and parents, including prospective students and their parents. Due to COVID-19, the Financial Aid Office staff have transitioned to remote services and will be responding to all calls via email.

Students are encouraged to email the office directly at from your Royal email or FAFSA email for assistance. Please include your Royal ID number and a member of the Financial Aid Office staff will respond within one to two business days. Parent(s) must have Third Party Access.  If your son or daughter have not given you Third Party Access, they may do so by following the directions at the bottom of View My Status/Third Party Access. 

For items being mailed to Financial Aid: Please note that incoming mail from the U.S. Postal Service is picked up twice per week, so there may be delays with incoming mail arriving to campus.

 Additional information can be found on the Financial Aid website

All of the measures that the University has implemented thus far in response to COVID-19 are designed to help limit the spread of the virus, including the decision to reduce the number of people on campus by shifting to remote education. Consistent with this decision, work study students and graduate assistants will not be eligible to work on campus for the remainder of the spring semester.

All work study students will be paid for hours worked through March 13, 2020. All graduate assistants will continue to receive monthly stipends as planned.

University President Scott R. Pilarz, S.J., sent a message to students and their parents offering help and advice to those who are responding to serious reductions in family income due to unemployment, underemployment and other losses of income. The message included the following instructions:

o   Families in need of assistance should contact the Financial Aid Office at or (570) 941-7701. The Financial Aid staff will review and verify updated information to determine if any increases can be made to need-based federal, state and University of Scranton financial aid programs. This will include funding that may be possible through the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, or the University’s Father Sweeney Grant fund. If you have not already done so, families should complete the Free Application for Federal Student Aid (FAFSA) at Pennsylvania residents should adhere to the PA State Grant deadline of May 15, 2020.

o   The University will offer financial counseling to families requesting special assistance to meet their financial educational expenses. Staff from the offices of Financial Aid and the Bursar will work with students and their families on the development of financing plans, which will include a combination of federal student and parent loans and may allow for the development of special payment plans outside of the University’s normal payment policy.

Supervisors can request to their divisional vice president that work study students or graduate assistants work remotely if their job duties can be accomplished and managed in this way. Divisional vice presidents can also approve a work study student or graduate assistant continuing to work on campus only if the person is performing an essential campus-based function.
The University understands that students rely on money earned through work study to help with essential expenses. Students in need of special assistance during this timeframe can request support through the Financial Aid Office at

Students receiving VA Educational Benefits been sent email updates regarding their benefits from the Financial Aid Office. Should you require additional assistance, please contact the Financial Aid Office.  

Student Health Services & Counseling

Students who experience illness, loss of a loved one, or other personal difficulties due to COVID-19 and are in need of support or assistance are encouraged to reach out to Lauren Rivera, Dean of Students, at (570) 941-7680 or

Any student who has questions regarding health matters is welcome to call Student Health Services at (570)941-7667 Monday-Friday 8:30 a.m.- 4:30 p.m.  

In person appointments remain available Monday-Friday from 10:00 a.m.- 2:00 p.m. to students who are local or otherwise remain on-campus during this timeframe. However, students are required to call ahead. For additional information, please visit Student Health Services’ website.

For immediate medical assistance after hours or on weekends University Police will be available at 570-941-7777.


The Counseling Center continues to work remotely, with plans to resume full free and confidential services for all enrolled undergraduate and graduate students on campus at the beginning of the Fall semester. This includes individual and group counseling, consultations, assessment, and crisis intervention.

During the Summer, the Counseling Center is limited in its ability to provide these services, but staff remains available for consultation and support. For additional information, contact the Counseling Center at (570) 941-7620.

News reports about the coronavirus, together with concerns that the virus could become more widespread, are raising a number of concerns and making some people worry. Students are encouraged to take care of their mental health in the face of this uncertainty. The Counseling Center has a number of resources and tips for managing concerns and emotions about COVID-19 on their website.