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Operations Management Major

Program Overview

How do you effectively transform materials and labor into goods and services? Then, how do you deliver high quality goods and services to customers as efficiently as possible? How can big data and analytics be leveraged to better manage supply chains?  These are just some of the questions addressed by the major in operations management.

Operations management is one of the core areas of business. It has a significant impact on a company’s long run survival and success. Given rapid advances in technology, ever increasing global competition, and a constantly changing business environment, companies must provide products and services of superior quality at affordable prices.

Operations management teaches students the analytic, problem-solving and technical skills needed to apply a systems perspective to managing processes that can achieve and sustain performance excellence. 

Besides face-to-face classroom instruction, students have ample opportunity for:

  • Experiential learning that includes hands-on computer applications with various software, such as Excel, statistical and simulation packages
  • On-site visits to companies in the region, such as Walmart Distribution Center and Flowserve Corporation
  • Networking with professionals through the OIM student club and NEPA chapter of APICS
  • Paid internships with local organizations like the Tobyhanna Army Depot.
  • Gaining the foundational knowledge to prepare them for various certifications (e.g., CPIM, CSCP and CLTD) in the field. To learn more about professional certifications, visit the American Production and Inventory Control Society.


The following three courses are required:

  • OIM 363 Quality Management
  • OIM 366 Supply Chain Management
  • OIM 470 Production Planning and Control

Three of the following elective courses may be selected:

  • OIM 353 Business Process Overview
  • OIM 462 Project Management in Organizations
  • OIM 472 Electronic Business and Entrepreneurship
  • OIM 444 Business Forecasting Models
  • OIM 463 Data Mining


Career Outcomes

Since operations management is a core function of every business, our seniors have many options as they begin their job searches. The median annual salary for operations managers in May 2018 was $100,930, according to the U.S. Bureau of Labor Statistics.

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