10-Digit Dialing for Callers in 570 Area Code

Callers in the 570 area code in northeastern Pennsylvania, including Scranton, Williamsport and Wilkes-Barre, should now start dialing 10 digits (area code and the seven-digit telephone number) to complete their local phone calls.  The new way of dialing is necessary to prepare the region’s telephone customers for mandatory 10-digit dialing, starting in September.  The change paves the way for the October introduction of northeastern Pennsylvania’s newest area code – 272. Called an “overlay,” the new code will serve the same geographic boundary as the current 570 area code.  The overlay will eliminate the need to split the existing area code into smaller areas. 

Starting Sept. 21, ten-digit dialing will be required for all telephone calls made in the 570 area code.  If callers forget to dial 10 digits, they will hear a message instructing them to dial both the area code and seven-digit telephone number.

Even with the dialing change, local calls will still remain local calls.

Anyone with pre-programmed speed dial numbers  on their University of Scranton VoIP phones has already had the modifications made to reflect the new required dialing change. If you have any questions regarding this change, please contact the Technology Support Center at (570) 941-4357. 

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