Library Services Policies

Untitled Document These policies include those involving the various research and instruction services the Library offers its users.

Ask a Librarian Reference Services

Ask a Librarian refers to the Weinberg Memorial Library's Virtual Reference Services, including 24/7 Chat, Instant Message (IM), Text Message, Email, and Phone Reference. These services enable patrons to ask questions about research, library resources, and library policies from a remote location.

Reference staff at The University of Scranton’s Weinberg Memorial Library will answer all phone, email, IM and text message reference questions. Email reference questions are generally answered within 24 hours.

Our 24/7 chat reference service is monitored by University of Scranton librarians, as well as other American Jesuit Colleges and Universities (AJCU) librarians and Tutor.com librarians. This service is available to University of Scranton students only. Information about our 24/7 chat reference service can be found at the following link: AJCU Virtual Reference Project.

Donna Witek is the Virtual Reference Coordinator.

Distance Education Library Services

Distance education students are eligible for library services, including instructional services, reference help, and home delivery of books and articles.

The Distance Education Library Services page contains more information about available services and eligibility.

Information Literacy Program

The Weinberg Memorial Library offers Information Literacy instruction to students at all levels. For more information about our Information Literacy Program, including how to schedule an Information Literacy class for your students or a one-on-one appointment to get research help, please visit the Information Literacy Program page.

Bonnie Oldham is the Information Literacy Coordinator.

Reserves

Required readings are placed on reserve by faculty. Students may consult a list of reserves via the Online Public Catalog. For Print Reserves, the length of the loan is determined by the faculty member; hourly reserves are used in the building; overnight, 3-day and weekly reserves may be signed out. Media reserves are handled by the Media Resource Center. Materials that are in circulation and are needed for reserve are subject to immediate recall. The loan period automatically expires and the borrower must return the book immediately.

Electronic Reserves, made available through our e-reserve system, are available over the Internet. Access is restricted through the use of a password distributed by the faculty member. For an item to be placed on reserve, it must comply with copyright restrictions. Based on patterns of use and to further the interest of sustainability, the Library endorses the use of e-reserves whenever possible.

See Reserves for more information on placing course readings and other items on reserve.

Special Collections & University Archives

The history of the University, faculty publications and special collections are housed in the University Archives. These materials are to be used in the Special Collections & University Archives Reading Room on the Fourth Floor. Hours are posted. Appointments are highly recommended.

Michael Knies is the Special Collections Librarian.