Transcript Requests


The University of Scranton has authorized the National Student Clearinghouse to provide transcript ordering via the Web. You can order transcripts using any major credit card. Your card will only be charged after your order is fulfilled.


The University of Scranton maintains electronic records for students enrolled in the fall of 1992 and thereafter.  If you completed coursework prior to August 1992, you may complete your request online. The PDF delivery option, however, will not be available to you and your request may require up to 5-7 business days to process.

IMPORTANT:    

Grades for the first half of the Special Fall 2017 term (for courses in parts-of-term 2A,4A,4B) will be reflected on transcripts after 1:00pm on October 19, 2017. 

Grades for the second half of the Special Fall 2017 term (for courses in parts-of-term 1,2B,4C,4D) will be reflected on transcripts after 1:00pm on December 14, 2017. 

Degrees awarded on December 31, 2017 will be reflected on transcripts after January 4, 2018.

To request your transcript click here.

1.            Online:  Official, electronic PDF copy of your transcript: $9.00

This is the fastest, most secure, and environmentally-friendly means to transmit your official transcript.   After the request is processed, your transcript will be emailed to the designated recipient.   The typical delivery time of an electronic transcript is less than twenty-four hours.   Before submitting this request, please verify that the designated recipient will accept an official, electronic PDF copy of your transcript via email.  The transcript link for the requestor has a 30-day time limit; once the transcript is downloaded, there is no expiration date. Unlimited views are permitted.

2.            USPS Mail:  Official, paper copy of your transcript: $9.00

After the request is processed your transcript will be mailed to the designated recipient.   Please allow 2-3 days processing time and 5-7 business days for your transcript to be delivered to the designated recipient via USPS mail.  

3.            Overnight Mail:  Official, paper copy of your transcript: $9.00 plus $35.00 overnight delivery fee

Your overnight mail delivery request will be processed the next business day after your request is submitted and shipped to the designated recipient via overnight mail.  This cannot be sent to a post office box number - you MUST provide a street address.

4.            Pick-Up:   Official, paper copy of your transcript: $9.00 

Your transcript will be available for pick-up in the Office of the Registrar and Academic Services, O’Hara Hall, 302 Jefferson Avenue, two business days after the request is processed.  

Transcripts sent to AMCAS and LSAC do not require attachments; you must provide the related AMCAS/LSAC account number(s). We permit up to two attachments for PharmCAS applications and national scholarship programs.  Pdf, doc and jpg formats are acceptable.  Select the ‘Upload’ option to include these documents; requests with attachments will require additional processing time. No other documents will be transmitted with your transcript.  If you have a licensure form that requires an accompanying transcript, please make the transcript request online, selecting the 'USPS mail' option.  Please make a note in the transcript order that you will be forwarding a licensure form under separate cover.  You may then either email the licensure form (including your transcript order number) to registrar@scranton.edu or mail it to our office.   We will forward the form with the transcript to the appropriate campus office for completion.   The University reserves the right to exclude documents from your request.
The University of Scranton does not honor requests to hold transcript orders until grades or degrees are posted. Please verify your grades and degree conferral status on my.scranton.edu before proceeding with your transcript order. There will be no refunds.

Transcripts will not be issued to persons with holds on their records. If you have a hold on your record, you will be provided with contact information for the office that manages the hold indicator.  All holds must be cleared before a transcript request can be processed.

If you need special service or more information, please call the Office of the Registrar and Academic Services at 570-941-7721 or email registrar@scranton.edu

Transcript FAQ's

How do I order a transcript?
What are my delivery options?
Will you hold my transcript and not send it out until my degree or a specific grade is posted?
Can I upload documents with my transcript request?
Can I order a transcript if I have a hold on my account?
Can a third party, such as a parent, request my transcript?
What is an official transcript?
Can I order an unofficial transcript?
Will you let me know if there is a problem processing my request?
How long will it take for my transcript to be processed?

How do I order a transcript?

The University of Scranton has authorized the National Student Clearinghouse to provide online transcript ordering.  You can order transcripts using any major credit card, and will only be charged after your order is fulfilled.  The cost is $9.

 The University maintains electronic records for students enrolled in the Fall of 1992 and later.  If you completed coursework prior to 8/1992, you may complete your request online.  The PDF delivery option will not be available to you; your request may require up to 5-7 business days to process.  If you are a current student, you may print your unofficial transcript at no charge by logging into my.scranton.edu and clicking on “Self-Service” within the “Home” tab.

Back to top

What are my delivery options?

  1. Online:  Official, electronic PDF copy of your transcript: $9.00

    This is the fastest, most secure means to transmit your official transcript.   Your transcript will be emailed to the designated recipient.   The typical delivery time is less than 24 hours.   Before submitting this request, please verify that the designated recipient will accept an electronic PDF copy of your transcript. 

  2. USPS Mail:  Paper copy of your transcript: $9.00

    After the request is processed your transcript will be mailed to the designated recipient.  Please allow 7-9 business days for your transcript to be delivered via USPS mail. If you have licensure forms to be completed, choose this USPS Mail delivery option and see the FAQ “Can I upload documents with my transcript request?” for detailed instructions.

  3.  Overnight Mail:  Paper copy of your transcript: $9.00 plus $35.00 overnight delivery fee

    This will be processed the next business day after your request is submitted and shipped to the recipient.   This cannot be sent to a post office box number – you must provide a street address.

  4. Pick-Up:   Paper copy of your transcript: $9.00 

    Your transcript will be available for pick-up in the Office of the Registrar, O’Hara Hall, 302 Jefferson Avenue, Room 106, two business days after the request is processed.   Office hours are 8:30am-4:30pm Monday through Friday.  You will need a photo ID.

Back to top

Will you hold my transcript and not send it out until my degree or a specific grade is posted?

No, we cannot hold transcript requests for pending grades and/or graduation.

 Also, refunds will not be issued, so please note the following so that all of your information is included on your transcript:

In order for your transcript to indicate that you have received your degree, please order your transcript on or after the following dates:            

If your graduation date is in:                      Request your transcript on or after:

                                January                                                              February 5

                                May                                                                     June 5

                                August                                                                September 5

                                December                                                           January 5

In order for your transcript to display your most current grades, please wait to order until you can view your grades in Self Service at my.scranton.edu .

 Back to top

Can I upload documents with my transcript request?

Transcripts sent to AMCAS and LSAC do not require attachments; you must provide the related AMCAS/LSAC account number(s). We permit up to two attachments for PharmCAS applications and national scholarship programs.  Pdf, doc and jpg formats are acceptable.  Select the ‘Upload’ option to include these documents; requests with attachments will require additional processing time. No other documents will be transmitted with your transcript. 

 If you have a licensure form that requires an accompanying transcript, please make the transcript request online, selecting the 'USPS mail' option.  Please make a note in the transcript order that you will be forwarding a licensure form under separate cover.  You may then either email the licensure form (including your transcript order number) to registrar@scranton.edu or mail it to our office.   We will forward the form with the transcript to the appropriate campus office for completion.   The University reserves the right to exclude documents from your request.

Back to top

Can I order a transcript if I have a hold on my account?

You may place the order, but the transcript will not be sent and your credit card will not be charged until the hold is resolved.  If you have a hold on your account, you will receive an email indicating the office to contact to resolve the hold.  The transcript ordering system will check your account every day for 30 days to determine if the hold has been resolved.  If it has, your transcript will be sent and your credit card charged.  If it hasn’t been resolved, no transcript will be sent and you will not be charged.  If you resolve the hold after 30 days, you would then need to place a new order for a transcript.  You will receive emails explaining the status of your request.

Back to top

Can a third party, such as a parent, request my transcript?

No.  Under the regulations of the Family Educational Rights and Privacy Act (FERPA), only students have access to their education records.

Back to top

What is an official transcript?

An official transcript is a record of your entire enrollment history at the University of Scranton, and includes any transfer credit accepted.

Back to top

Can I order an unofficial transcript?

No.  We can only provide official transcripts.  If you are a current student, you may print your unofficial transcript at no charge by logging into my.scranton.edu and clicking on “Self-Service” within the “Home” tab.

Back to top

Will you let me know if there is a problem processing my request?

Yes.  After you submit your identifying information, you will be notified if we are unable to match your information, or if there are holds that must be resolved before we can fulfill your request.

Back to top

How long will it take for my transcript to be processed?

Most electronic PDF transcripts are processed within an hour of order placement, although some circumstances require additional processing time.  All non-PDF delivery methods require a minimum 1- to 2-day processing time. Processing may be longer during peak periods or if the student attended prior to Fall 1992.  Additional time may also be required due to University closure dates, as noted below. Under most circumstances, an electronic PDF transcript order will be processed despite closures and peak delays.

Requests for other than electronic PDF transcripts may require additional time to be processed due to the following University of Scranton closure dates:     


September 4, 2017                                                                   January 15, 2018
October 9, 2017                                                                        March 30, 2018 through April 2, 2018
November 23 & 24, 2017                                                         May 28, 2018
December 25, 2017 through January 1, 2018                       July 4, 2018

Back to top


Visit NSC's Help Center for detailed instructions.  You can also track your order online using the transcript order number that was emailed to you.

If you have any other questions, please email registrar@scranton.edu or call 570-941-7721.